Subject: New Reply Received - Delivery Issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 14:39:58 +0000

Hi Alka Pandey,  The customer has responded to the ticket.  Delivery Issue  Ticket comment <div dir="auto">Hi again,<div dir="auto">Thank you for the prompt reply, but the issue is still not fixed yet. I didn't receive the items myself as i am out of the country.  They are with the current tenant. So please someone from your team should pick them up and deliver them again on the 27th with the rest of the furniture. </div>
<div dir="auto">Thanks </div>
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<div dir="ltr" class="gmail_attr">Il Mar 6 Apr 2021, 17:49 Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; ha scritto:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Elie,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We have checked your order details, the household items are delivered on 04/06/2021 as they items are delivered within 2-3 working from the date when the order is placed also it is delivered by different team still the scheduled delivery of the furniture items is on 27th April.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Please be assured our team will be contacting you before the delivery of the order.</div>
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<div dir="ltr">Feel free to contact us for further assistance.<br><br>Your friends,<br>The support team<br>
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<div dir="ltr"><br></div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2362402