Subject: New Reply Received - Re: Damaged item
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 09:35:20 +0000

Hi Alka Pandey,  The customer has responded to the ticket.  Re:  Damaged item  Ticket comment <div dir="auto">
<span style="font-family:sans-serif">Dear Team </span><div dir="auto" style="font-family:sans-serif"><br></div>
<div dir="auto" style="font-family:sans-serif">Is there any response as nobody from your team has called me after this email. </div>
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<div dir="auto" style="font-family:sans-serif"><br></div>
<div dir="auto" style="font-family:sans-serif">Kindly let me know the progress of my refund? </div>
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<div dir="auto" style="font-family:sans-serif">Regards,</div>
<div dir="auto" style="font-family:sans-serif">Swathy</div>
<div dir="auto" style="font-family:sans-serif">0526769799</div>
<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 25 Mar 2021, 12:56 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Swathy,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for you response.</div>
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<div dir="ltr">We have now escalated your issue to the concerned team to process the refund for the pulled out item.</div>
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<div dir="ltr">Once we receive any update we will get back to you.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br> <br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2231115