Subject: New Reply Received - broken item
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 29 Mar 2021 11:41:21 +0000

Hi Alka Pandey,  The customer has responded to the ticket.  broken item   Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear Murtaza,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please ask customer to return the same broken item at store and take fresh one on dt-01.04.2021.
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<span style="font-size:12.0pt"><img width="256" height="149" style="width:2.6666in;height:1.552in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNjA0MzcwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XLm5-VrM3DPaKc5Dy5MdE8gJYqeK3WxfOT6k8SGTjeM"></span><span style="font-size:12.0pt"></span>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:Futura;color:black">Thanks &amp; Regards</span></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;font-family:Futura;color:black">Santosh Gauda</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;font-family:Futura;color:#5F5F5F">Store Inventory Controller</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:Futura;color:#7F7F7F">T   :  +971 525515746</span></div>
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<span style="font-size:10.0pt;font-family:Futura;color:#7F604F">D</span><span style="font-size:10.0pt;font-family:Futura;color:#7F7F7F">  :  +971 025526772</span>
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<span style="font-size:10.0pt;font-family:Futura;color:#7F7F7F">E   :  </span><span style="font-size:10.0pt;font-family:Futura"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:#7F7F7F"></span></span>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:Futura;color:#7F7F7F">Deerfield Mall, Abu Dhabi</span></div>
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<a href="http://www.homeboxstores.com/" rel="noreferrer"><span style="font-size:10.0pt;font-family:Futura">www.homeboxstores.com</span></a><span style="font-size:10.0pt;font-family:Futura"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Murtaza Kutiyanawala &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, 29 March 2021 8:44 AM<br>
<b>To:</b> Homebox Deerfieldsm &lt;[email-masked]&gt;; Homebox Deerfieldma &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;; Anton Dilshan &lt;[email-masked]&gt;; hbpending uae &lt;[email-masked]&gt;; Homebox Delivery &lt;[email-masked]&gt;;
 Soundar Rajan &lt;[email-masked]&gt;; Abdul Rasheed &lt;[email-masked]&gt;; Subhash Jangir &lt;[email-masked]&gt;; Ruhtash Kumar &lt;[email-masked]&gt;<br>
<b>Subject:</b> +RE: [#2294484] - broken item</span>
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<a rel="noreferrer"></a><a rel="noreferrer"></a><a rel="noreferrer"></a><a rel="noreferrer"></a><a rel="noreferrer"></a><a rel="noreferrer"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span lang="EN-US" style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Hi
 Team, </span></span></span></span></span></span></a>
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<div class="MsoNormal"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span lang="EN-US" style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Request
 you to check the attached pictures as customer has complained about the damage table. It’s a SRCC invoice
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<div class="MsoNormal"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span lang="EN-US" style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></span></span></span></span></span></span></div>
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<div class="MsoNormal"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span lang="EN-US" style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Please
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<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><b><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:white'>Call
 Status</span></b></span></span></span></span></span></span></div>
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<div></div>
</td>

<td style="border:inset 1.0pt;border-left:none;background:#82AC82;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><b><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:white'>Agent</span></b></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border:inset 1.0pt;border-left:none;background:#82AC82;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><b><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:white'>Select</span></b></span></span></span></span></span></span></div>
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<td style="border:inset 1.0pt;border-left:none;background:#82AC82;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><b><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:white'>MoreInfo</span></b></span></span></span></span></span></span></div>
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<div></div>
</td>

</tr>
<tr>
<td style="border:inset 1.0pt;border-top:none;background:#E1EECA;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>2634466</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#E1EECA;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>3/24/2021
 12:53:41 PM</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#E1EECA;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>29052103314820210318</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#E1EECA;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>MISS......
 EMAN</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#E1EECA;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>0508112908</span></span></span></span></span></span></span></div>
<div></div>
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</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#E1EECA;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Complaints</span></span></span></span></span></span></span></div>
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<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#E1EECA;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Cx
 complaining the table has been damaged. images attached in the mail</span></span></span></span></span></span></span></div>
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<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#E1EECA;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>OPN</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#E1EECA;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>5001085</span></span></span></span></span></span></span></div>
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</td>

<td width="37" style="width:27.7pt;border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#E1EECA;padding:.75pt .75pt .75pt .75pt">
<span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"></span></span></span></span></span></span>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#E1EECA;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center">
<span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"></span></span></span></span></span></span><a rel="noreferrer"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif'>More</span></span></span></span></span></span></span><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"></span></span></span></span></span></span></a><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'></span></span></span></span></span></span></span>
</div>
<div></div>
<div></div>
</td>

</tr>
<tr>
<td style="border:inset 1.0pt;border-top:none;background:#F7F7DE;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>2627283</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#F7F7DE;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>3/22/2021
 1:51:09 PM</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#F7F7DE;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>29052103314820210318</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#F7F7DE;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>MISS......
 EMAN</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#F7F7DE;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>0508112908</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#F7F7DE;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Enquiry</span></span></span></span></span></span></span></div>
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<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#F7F7DE;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>cx
 call and she informed me that she have a SRCC at 22/3 but the system show at 30/3 /2021</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#F7F7DE;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>CLS</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#F7F7DE;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>5001056</span></span></span></span></span></span></span></div>
<div></div>
<div></div>
</td>

<td width="37" style="width:27.7pt;border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#F7F7DE;padding:.75pt .75pt .75pt .75pt">
<span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"></span></span></span></span></span></span>
</td>

<td style="border-top:none;border-left:none;border-bottom:inset 1.0pt;border-right:inset 1.0pt;background:#F7F7DE;padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal" align="center" style="text-align:center">
<span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"></span></span></span></span></span></span><a rel="noreferrer"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif'>More</span></span></span></span></span></span></span><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"></span></span></span></span></span></span></a><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'></span></span></span></span></span></span></span>
</div>
<div></div>
<div></div>
</td>

</tr>
</tbody>
</table>
<div class="MsoNormal">
<span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"></span></span></span></span></span></span><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span lang="EN-US" style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></span></span></span></span></span></span>
</div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span lang="EN-US" style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></span></span></span></span></span></span></div>
<div> </div>
<div></div>
<div>
<span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"></span></span></span></span></span></span><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"></span></span></span></span></span></span><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr style="height:118.75pt">
<td width="272" style="width:203.95pt;padding:0cm 5.4pt 0cm 5.4pt;height:118.75pt">
<div class="MsoNormal">
<span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style="font-size:12.0pt"><img width="256" height="149" style="width:2.6666in;height:1.552in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNjA0MzcwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9Pr4hXBYQN7iKweVm0r-kucPbfqxgaOsGhxm8qp97QY"></span></span></span></span></span></span></span><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style="font-size:12.0pt"></span></span></span></span></span></span></span>
</div>
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 Kutiyanawala</span></b></span></span></span></span></span></span></div>
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  :  +971 4 517 2300</span></span></span></span></span></span></span></div>
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  : </span></span></span></span></span></span></span><a href="mailto:[email-masked]" rel="noreferrer"><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-family:"Trebuchet MS",sans-serif'>m</span></span></span></span></span></span></span><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>[email-masked]</span></span></span></span></span></span></span><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"></span></span></span></span></span></span></a><span style="mso-bookmark:OLE_LINK14"><span style="mso-bookmark:OLE_LINK15"><span style="mso-bookmark:OLE_LINK21"><span style="mso-bookmark:OLE_LINK22"><span style="mso-bookmark:OLE_LINK23"><span style="mso-bookmark:OLE_LINK24"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F'>
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 Tower, Dubai Marina, P.O.Box 282028, UAE.</span></span></span></span></span></span></span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, March 24, 2021 12:57 PM<br>
<b>To:</b> Anton Dilshan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; hbpending uae &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Soundar Rajan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abdul Rasheed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Subhash Jangir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#2294484] - broken item</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span lang="EN-US" style="color:indianred"></span>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
<br>
Order no : 29052103314820210318<br>
CRM : ​2634466<br>
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​CRM raised. kindly action</span></div>
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Thanks &amp; regards,<br>
The Support Team</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2294484&amp;data=04%7C01%7CHomebox.deerfieldma%40landmarkgroup.com%7C43e3f118675b4e2d707608d8f26d4df5%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637525898602508291%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=Q0RQazvWdSHyUw2Y2XdP9YWxgD7zoWblmvD%2F9VhHoZY%3D&amp;reserved=0" rel="noreferrer">
#2294484</a> raised by Eman Ahmed (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Wed, 24 Mar at 8:23 AM
<span class="separator">, Eman Ahmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">I found broken item (coffee table)<br>
Order number 29052103314820210318<br>
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أُرسلت من الـ iPhone</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">2294484:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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