Subject: New Reply Received - Re: Sorry, your order was cancelled
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 13:14:28 +0000

Hi Alka Pandey,  The customer has responded to the ticket.  Re: Sorry, your order was cancelled  Ticket comment <div>I wont order just process the refund. And also i paid it installment via tabby. So i dont know what will happen with them.<br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Thu, 25 Mar 2021 at 16:54, Home Box</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7886388563"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Yesil,</div>
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<div dir="ltr">Thank you for you response.</div>
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<div dir="ltr">We have checked as the courier has now sent the items back to the warehouse and the return process has already been initiated. Unfortunately we are unable to resend the items once the return process has already been initiated.<br><br>We would request you to please place a new order for the same items if available with your contact number and we will try our best to make sure the items are delivered to you in a timely fashion.<br><br>Meanwhile we have escalated your refund issue with the concerned team and we will get back to you once we receive any update.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach us for the further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2298278