Subject: New Reply Received - Re: Sorry, your order was cancelled
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 10:29:21 +0000

Hi Alka Pandey,  The customer has responded to the ticket.  Re: Sorry, your order was cancelled  Ticket comment <div>I never recieved any call. Please make necessary action regarding this matter. My phone number and address is all updated.</div>
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<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Thu, 25 Mar 2021 at 14:05, Home Box</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2162529917"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Yesil,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that our courier partner tried to contact you but didn't receive any response from your end.</div>
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<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div dir="ltr">Also we have forwarded your query of refund not processed to the concerned team.</div>
<div dir="ltr"><br></div>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team<div><br></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2298278