Subject: Ticket Assigned - Re: We’ve received your return request.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 08:56:59 +0000

Hi Alka Pandey,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hi

Good Morning

I would like to know when I suppose to get a call from the driver to pick up from my doorstep for the following item as requested earlier to return.

Return 1000685460 for order 6286117847.

Really appreciate for your prompt response.
​
Regards,

Umair SYed​

________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Home Box <[email-masked]>
Sent: Wednesday, March 24, 2021 04:24 PM
To: UMAIR SYED <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

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We’ve received your return request.

Hi UMAIR SYED, thank you for getting in touch with us. Here’s how your return 1000685460 for order 6286117847 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://184d486b58226e90181e-1030a7e145f7b71939e12a1066ee4233.lmsin.net/162182817-162182817-HMBX201119_06-150.jpg]
HOMEBOX
Comfy Large Bean Bag - 75x110 cms
Color: Blue
Quantity: 1
SAR 227.05

Total   SAR 227.05
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.

Need help? Get in touch
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