Subject: Ticket Assigned - Complaint
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 08:49:20 +0000

Hi Alka Pandey,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Complaint Dear Homebox support,
Hope you are well.
I have 2 issues with the order - 6278144885.

1) The assembly team has not assembled the product as per the app (the
shelves are placed incorrectly).

2) The coffee table has a scratch on its surface and the glass needs to be
replaced.

Requesting your reply with the complaint number along with an estimated
date of repair.

Thank you.

Best regards,
Asad Sayed

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2243286