Subject: New Reply Received - Homebox refund - 9633227348
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 08:05:44 +0000

Hi Alka Pandey,  The customer has responded to the ticket.  Homebox refund - 9633227348  Ticket comment <div>
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Still.. nothing has been transferred!!</div>
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Kind regards,</div>
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Sarah</div>
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<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 13, 2021 3:21:10 PM<br>
<b>To:</b> Sarah Elansary &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2152914] - Homebox refund - 9633227348
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<div dir="ltr" style="line-height:20px; background:transparent">Hi,</div>
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<div style="line-height:20px; background:transparent">Thank you for getting in touch with us.</div>
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<div dir="ltr" style="line-height:20px; background:transparent">Please accept our sincerest apologies for the inconvenience caused and delay in response.</div>
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<div dir="ltr" style="line-height:20px; background:transparent">​You will be receiving the refund back to your account before 18th March.</div>
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<div dir="ltr" style="line-height:20px; background:transparent">Once again, sincere apologies, and thank you for your patience.<br>
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<div style="line-height:20px; background:transparent">Your friends,</div>
<div style="line-height:20px; background:transparent">The HomeBox Support Team</div>
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<blockquote class="x_freshdesk_quote">On Tue, 9 Mar at 12:20 PM <span class="x_separator">
, Sarah Elansary &lt;[email-masked]&gt; wrote:
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">I checked with my bank. And NOTHING has been transferred!!</div>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Is this a game to you people??</div>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">You have absolutely no respect for your customers!! You should be ashamed of yourselves!!</div>
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<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 9, 2021 11:11:44 AM<br>
<b>To:</b> Sarah Elansary &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2152914] - Homebox refund - 9633227348 </div>
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<div dir="ltr">Hi Sarah,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br>
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We sincerely apologize for the inconvenience caused to you. We will request you to contact your bank once for checking up the details for the refund.<br>
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Also, we thank you for your understanding and cooperation.<br>
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Please Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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