Subject: Ticket Assigned - Conversation with ImranaBaig
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 06:21:46 +0000

Hi Alka Pandey,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ImranaBaig ImranaBaig                    Hi           09:11 PM, 14th Mar                     ImranaBaig                    Good evening           09:12 PM, 14th Mar                     ImranaBaig                    I DID NOT CANCEL MY RETURN! ITEM WAS PICKED FROM MY HOME!! PLEASE ISSUE REFUND           09:17 PM, 14th Mar                   Alka                   Hi ImranaBaig , I am Alka, Please allow me one moment while I look up the status . This may take a minute or two.           10:09 AM, 15th Mar                   Alka                   I apologize for this inconvenience. I'm going to go ahead and escalate this to the concerned team right now with a high priority. It does take some time for them to action this.  I assure that I will resolve this issue for you. As soon as I get an update from them I will provide you with the resolution.           10:16 AM, 15th Mar                   Alka                   Please feel free to come back and chat with us if you have any queries in the future.           10:20 AM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2247931