Subject: Ticket Assigned - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 11 Mar 2021 10:28:40 +0000

Hi Alka Pandey,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I received yesterday a call that the sofa I ordered is not in a good condition & the agent advised that he will be able to update me the same day in the evening to let me know when I am getting a new one.
Till now no call received nor I have no clue what’s the current status. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2213256