Subject: Ticket Assigned - Request for refund
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 09:24:56 +0000

Hi Alka Pandey,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Request for refund Good morningIts rija muzaffar here on 20/02/2021 i order some furniture items from your store but next day i cancel 1 item from that which was I-magna mattress. And they said to me that the amount 280 will be refund in your account but its almost 2 weeks i the amount is not came back in may account.. 
I am sending you the purchasing invoice below

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2187386