Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 13:56:40 +0000

Hi Alka Pandey,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Hi , </div>
<div dir="auto">Thank you for your response</div>
<div dir="auto">I need an update on my delivery please or how i can get my money back</div>
<div dir="auto">I also want to file a complaint against each interaction happened with me from the call center as all of them gave me false promises about getting back to me or calling me back to give me an update </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
<div dir="auto">BR,</div>
<div dir="auto"><br></div>
<div><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 7 Mar 2021 at 4:14 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Rania,</div>
<div><br></div>
<div dir="ltr">We really apologize for the inconvenience caused to you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We understand your frustration, please accept our sincere apologies for this inconvenience.<br>We completely understand that this is not in keeping with the high standards that we strive to maintain and provide for all our customers. We really appreciate your patience and understanding, if you could just bear with us for a little while more and we will make sure that your issue is resolved.</div>
<div dir="ltr">
<br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2180335