Subject: Chat from different locations
From: Saurav Chakraborty <[email-masked]>
To: AUDI_VW <[email-masked]>
Cc: Ruchi Poddar <[email-masked]>
Date: Sun, 11 Apr 2021 05:13:19 -0700 (MST)

Hi Team, 

I've been informed that for the past few days there has been a sudden increase in the number of away chats, especially from other countries such as India, Indonesia etc. Please go through your chat archives for the past 10-15 days and send me a list of all the chat ID with such cases. 

These chats disturb our chat to lead ratio by a huge margin. 

I want the chat IDs by tomorrow 12 noon IST. Please ensure to NOT include our own Middle East locations that we deal in. 

If you get chats from Iraq, Iran and Bahrain please do include. 

Thank you 
Saurav Chakraborty 
Team Manager 
[email-masked]