Subject: Complain - Audi Customer - Chat ID: QQY7RAZU2F
From: "MUBASHER ABDELRHMAN. HAMED" <[email-masked]>
To: Saurav Chakraborty <[email-masked]>
Date: Thu, 18 Mar 2021 23:35:14 -0700 (MST)

Hi, 

The customer has a problem with his car, the problem it’s a factory defect and the fixing will cost the same as the cars price. As per customer he check the ministry of commerce and they already have a recall about a similar problem and samaco had to fix everything for free. He contacted us three times but he never get a call back. 

He Don't want to be contacted by Samaco anymore. 

CUSTOMER NAME: Mazen Tellawi 

CAR: Audi A6 

VIN: WAUACCFC1GN044601 

CITY: Riyadh 

CONTACT: 0504218242 

EMAIL: [email-masked] 

CHAT ID: QP931QFS3G (26/02/2021) - QPPWON8LKY (13/03/2021) - QQY7RAZU2F (19/03/2021) 

Kindly check and do the needful. 

Regards, 
Mubasher.