Subject: Become a Speed Master
From: Piotr from LiveChat <[email-masked]>
To: Mubasher <[email-masked]>
Date: Fri, 5 Mar 2021 01:29:16 +0000
List-Id: 9c5eb54aa9b2efe23531b3e09mc list <9c5eb54aa9b2efe23531b3e09.746257.list-id.mcsv.net>

Hey
 Mubasher,
My favorite LiveChat feature is canned responses (or canneds for short). They save time and finger power on retyping common phrases when I chat. I type a phrase once and save it to my canneds. Next time, I just use a shortcut to recall it in a chat. Click, click and bam – response goes to the customer in seconds.

Maybe you have some pet phrases, you’d like to add to your canneds?

Let’s create your first canned (https://my.livechatinc.com/settings/canned-responses)

Don’t have anything on your mind? Why not try a welcome message like: “Hello, nice to see you! How can I help?” - It’s a great way to start any chat.

Thanks,
Piotr

Pro tip: for all you speed devils, we also have keyboard shortcuts. You can find them here (https://my.livechatinc.com/settings/keyboard-shortcuts) .

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