Subject: Re: Spin and Win Code not Working
From: Shakeeb Arsalan <[email-masked]>
To: LM CS Team <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 23 Feb 2021 08:12:13 -0700 (MST)

Hi Team, 

Please proceed as per the below approval. 

Regards 
Shakeeb 

From: "Akshay Berry" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, February 23, 2021 8:33:23 PM 
Subject: FW: Spin and Win Code not Working 

Hi Shakeeb, 

Kindly proceed as per the approval below. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Varun Sharma <[email-masked]> 
Sent: Tuesday, February 23, 2021 6:56 PM 
To: Akshay Berry <[email-masked]>; Aman Mittal <[email-masked]>; Omar Mohamed <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: RE: Spin and Win Code not Working 

Please give the customer an equivalent code 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, February 23, 2021 5:24 PM 
To: Aman Mittal < [ mailto:[email-masked] | [email-masked] ] >; Varun Sharma < [ mailto:[email-masked] | [email-masked] ] >; Omar Mohamed < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Spin and Win Code not Working 

Hi All, 

Please check and confirm as per the attachments shared by the customer she is not able to use the discount codes she won online even though they are valid till Feb 24 th . 

As per the content team, it was deactivated as per Aman’s instructions. The customer is now complaining on Social Media about the same. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

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