Subject: Knowledge Base {KB}
From: Ashwinee Latchayya <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jan 2021 08:33:29 +0000

Hi Team,

I've been working on creating a Knowledge base on LiveChat.

Click on the Knowledge base icon (highlighted in the green square).

The below will open. You may find articles by typing in some key words. There is also an FAQ section if you scroll further down.

Let me know if you have any doubts.

Kind Regards,
Ash