Subject: Feedback: Wrong Lead Alert
From: Ashwinee Latchayya <[email-masked]>
To: MUBASHER <[email-masked]>
Date: Thu, 21 Jan 2021 01:27:53 -0700 (MST)

Hi Mubasher, 

You submitted this lead and wrote something in Arabic in the email address field. It seems you wrote [email-masked]' in arabic. 

This lead wasn't submitted due to this as you can see below. 

I will resubmit this lead as you're off today. Please ensure in future chats when a customer doesn't provide an email address you should write [email-masked] 

In Arabic chats also it should be [email-masked]. As a reminder in Arabic chats, when submitting the form, everything should be in English except for the first name & last name. 

Let me know if you have any doubts. 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "AVME Chat" <[email-masked]> 
To: "ashwinee Latchayya" <[email-masked]>, "Sahil Modgil Consultant, IT" <[email-masked]>, "Saurabh Dadu" <[email-masked]> 
Sent: Tuesday, January 19, 2021 3:32:24 PM 
Subject: Wrong Lead Alert 

Hi, 

A lead with wrong information has been submitted. Please check and resubmit the form with correct information 
Below is the information associated to lead. 

Chat Id:QNB6OEK1R5 
Thread Id:QNB6OEK1S5 
Brand:Audi 
Model:RSQ8 
Lead Category:Sales 
Lead Type:Registration of Interest 
Customer Category:Retail 
Country Name:UAE Abu Dhabi 
City Name:Abu Dhabi 
License Id:12302775 
Agent Id:[email-masked] 
Chat Time:2021-01-19 09:58:03 
Instance Id:cb205211fb7f6a1397cca5b84952ec22 
Customer Id:4214304c-7239-41ae-73ac-e9321f62aee7 
Customer Title:Mr 
Customer Name:Abdullah Alzarooni 
Customer Email:ىخثةشهم@ؤعسفخةثقزؤخة 
Phone Number:504155221 
Phone Code:971 
Customer Language:English 
Customer Campaign: 
Utm Tracking: 
Customer Country:United Arab Emirates 
Customer Ip:31.215.245.224 
Customer Region:Abu Dhabi 
Customer Cit y:Abu Dhabi 
Notes:The customer wants to know the price of RS Q8. Preferred time to call: after 4 pm 
Trade In: 
Trade In Car: 
Trade In Model: 
Trade In Year: 
Trade In Miles: 
Date Created:2021-01-19 15:32:24 
Test Drive Time:09:00:00 
Test Drive Date:2021-01-20 
Language:English 
Campaign: 

Thank you 
Team AVME