Subject: Spam chat
From: Ashwinee Latchayya <[email-masked]>
To: audi <[email-masked]>, utkarsh chauhan <[email-masked]>, kinan kanan <[email-masked]>, MUBASHER <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Wed, 6 Jan 2021 13:55:12 -0700 (MST)

Hi Team, 

The below chats were brought to my attention whereby the user was from India, Delhi and chatting with the night agents pretending to be a customer and also giving a bad rating. 

https://my.livechatinc.com/archives/QMKJ61EAYL?query=14.139.58.50 
https://my.livechatinc.com/archives/QMRJO2XHJH?query=14.139.58.50 

Upon further investigation, we've found out that the IP (14.139.58.50) is that of Jamia Hamdard New Delhi. Can we ensure that this doesn't repeat please ? 

I am counting on your corporation on this matter. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9