Subject: New Reply Received - Yet to receive refund for two products
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 18:34:47 +0000

Hi Mubasher Hamed,  The customer has responded to the ticket.  Yet to receive refund for two products  Ticket comment <div dir="ltr">
<div dir="ltr">Hi,</div>
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<div dir="ltr">Its been more than a week since your last communication. Kindly update the status of refund <span style="-webkit-text-size-adjust: auto; background-color: rgb(255, 255, 255)">for textured block sweater from </span><span style='color: rgb(31, 33, 35); font-family: ProximaNova, "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 18px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; background-color: rgb(255, 255, 255)'>Order #9614958392 and textured belt from </span><span style='color: rgb(31, 33, 35); font-family: ProximaNova, "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 18px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; background-color: rgb(255, 255, 255)'>Order #9613465968. Thanks!</span>
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<div dir="ltr"><span style='color: rgb(31, 33, 35); font-family: ProximaNova, "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 18px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; background-color: rgb(255, 255, 255)'><br></span></div>
<div dir="ltr">Regards,</div>
<div dir="ltr">Madhulika </div>
<div dir="ltr">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 27 Dec 2020, at 2:13 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'>We will inform the warehouse team to check the returned items, each order has it own return tracking number that is why we don't have any update regarding the order 9613465968 but now we will contact our team to conform the receiving of the items and to process the refund.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1910534