Subject: Ticket Assigned - Conversation with abhinand
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 11:46:32 +0000

Hi Mubasher Hamed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abhinand abhinand                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abhinand Bot:  Hi Abhinand ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626462656 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971563538860            03:36 PM, 04th Jan                     abhinand      
               ok           03:37 PM, 04th Jan                   Mubasher                   Hi, Thank you for contacting us. How may I help you?           03:37 PM, 04th Jan                     abhinand                    Hi I just placed an order           03:37 PM, 04th Jan                     abhinand                    and I think it has gone as collection           03:38 PM, 04th Jan                     abhinand                    I want it to be delivered to my place           03:38 PM, 04th Jan                     abhinand                    how do I change that           03:38 PM, 04th Jan                   Mubasher                   sorry to hear that but it is not possible to cahnge the delivery mode           03:39 PM, 04th Jan                     abhinand                    I selected as delivery           03:40 PM, 04th Jan                   Mubasher                   your order will be ready to collect from  Madina Mall           03:42 PM, 04th Jan                   Mub
 asher                   do you have any other question ?           03:44 PM, 04th Jan                   Mubasher                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:46 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1954701