Subject: Ticket Assigned - Conversation with renante alix
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 11:10:40 +0000

Hi Mubasher Hamed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with renante alix renante alix                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  renante alix Bot:  Hi Renante Alix ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6260754958 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0531842693            02:50 PM, 04th Jan                   Mubasher                   Hi, Thank you for contacting us. How may I help you?           02:52 PM, 04th Jan                     renante alix                    What is the store hours of MAX in           02:52 PM, 04th Jan                     renante alix                    Located at Prince Sultan Bin Abdulaziz Rd, Near Herfy, As Sulimaniyah, Riyadh           02:52 PM, 04th Jan                   Mubasher                   store working time from 9 am to 9 pm           02:54 PM, 04th Jan                     renante alix                    Hello?           02:55 PM, 04th Jan                   Mubasher                   Hi, Thank you for contacting us. How may I help you?           02:56 PM, 04th Jan                     renante alix                    You did not receive my question?           02:56 PM, 04th Jan                     renante alix                    What is the store hours of MAX           02:57 PM, 04th Jan                     renante alix                    Located in Prince Sultan Bin Abdulaziz Rd, Near Herfy, As Sulimaniyah, Riyadh           02:57 PM, 04th Jan                   Mubasher                   yes it is working from 9 am to 9 pm           02:58 PM, 04th Jan                     renante alix                    Why in my invoice it says until 3:30pm only?           02:59 PM, 04th Jan                     renante alix                             02:59 PM, 04th Jan                   Mubasher                   maybe the are having some different timing           03:01 PM, 04th Jan                   Mubasher                   يخ غخع اشرث شىغ خفاثق ضعثسفهخى ؟           03:03 PM, 04th Jan                   Mubasher                   do you have any other question ?           03:03 PM, 04th Jan                     renante alix                    So you dont know the timing in that location?           03:03 PM, 04th Jan                   Mubasher                   as far we know all stores works from 9 am to 9 pm           03:05 PM, 04th Jan                     renante alix                    ???           03:07 PM, 04th Jan                     renante alix                    End this chat and i will give my customer review           03:08 PM, 04th Jan                   Mubasher                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:10 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1954517