Subject: Ticket Assigned - Conversation with rob
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 05:12:40 +0000

Hi Mubasher Hamed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rob rob                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rob Bot:  Hi Rob ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552897220            09:04 AM, 04th Jan                   Mubasher                   Hi, Thank you for contacting us. How may I help you?           09:05 AM, 04th Jan                     rob                    Hello           09:05 AM, 04th Jan                     rob                    Yes           09:05 AM, 04th Jan                     rob                    I request for return           09:05 AM, 04th Jan                   Mubasher                   ok ..           09:05 AM, 04th Jan                     rob                    #6258866814           09:05 AM, 04th Jan                     rob                    Im wondering why until now, no one is contacting me for the items           09:06 AM, 04th Jan                     rob                    Hello           09:06 AM, 04th Jan                     rob                    Are you there?           09:06 AM, 04th Jan                   Mubasher                   please wait while checking ..           09:07 AM, 04th Jan                     rob                    Ok           09:07 AM, 04th Jan                   Mubasher                   thanks for waiting           09:09 AM, 04th Jan                   Mubasher                   normally the collection takes 4-6 days to be collected           09:09 AM, 04th Jan                   Mubasher                   our courier team will contact you soon           09:10 AM, 04th Jan                   Mubasher                   do you have any other questions?           09:11 AM, 04th Jan                   Mubasher                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:12 AM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1953169