Subject: Ticket Assigned - Conversation with neena
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 13:09:37 +0000

Hi Mubasher Hamed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with neena neena                    Bot:  Hi again! Bot:  Please enter your name Customer:  neena Bot:  Hi Neena ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626151365 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562338358            05:00 PM, 03rd Jan                     neena                    O
 k           05:00 PM, 03rd Jan                   Mubasher                   Hi, Thank you for contacting us. How may I help you?           05:01 PM, 03rd Jan                     neena                    I ordered some items in the mid night.can I get today before 9 pm           05:01 PM, 03rd Jan                     neena                    9626151365           05:02 PM, 03rd Jan                     neena                    This is order number           05:02 PM, 03rd Jan                     neena                    Could you please           05:03 PM, 03rd Jan                   Mubasher                   please hold while checking ..           05:03 PM, 03rd Jan                     neena                    Ok           05:03 PM, 03rd Jan                   Mubasher                   thanks for waiting           05:04 PM, 03rd Jan                     neena                    Yes please           05:04 PM, 03rd Jan                   Mubasher                   we are sorry but you can
 't receive your order today           05:05 PM, 03rd Jan                   Mubasher                   it is not shipped yet           05:05 PM, 03rd Jan                     neena                    Why           05:05 PM, 03rd Jan                     neena                    Tommorow morning           05:06 PM, 03rd Jan                   Mubasher                   did you set a same day delivery mode?           05:06 PM, 03rd Jan                     neena                    I don't know           05:06 PM, 03rd Jan                     neena                    Just I ordered           05:06 PM, 03rd Jan                   Mubasher                   normally it takes 2 - 4 days to deliver the orders           05:07 PM, 03rd Jan                     neena                    Last time I got next day           05:07 PM, 03rd Jan                     neena                    So not possible           05:08 PM, 03rd Jan                     neena                    Ok           05:08 PM, 03rd 
 Jan                     neena                    Bye thank you           05:09 PM, 03rd Jan                   Mubasher                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:09 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1951299