Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 13:02:58 +0000

Hi Mubasher Hamed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:49 PM, 03rd Jan                   Bot                   Hi again!           04:49 PM, 03rd Jan                     User                    I’ve received some stuff and I’ve some of them not fit my needs           04:51 PM, 03rd Jan                     User                    ive sent to you to collect and refund their value           04:51 PM, 03rd Jan                     User                    since 2 weeks           04:51 PM, 03rd Jan                     User                    And no body reply to me           04:52 PM, 03rd Jan                   Mubasher                   Hi, Thank you for contacting us. How may I help you?           04:52 PM, 03rd Jan                     User                    hi mubasher           04:52 PM, 03rd Jan                     User                    I’ve some items to refund           04:52 PM, 03rd Jan                   Mubasher                   ok ..           04:52 PM, 03rd Jan                     User                    I’ve sent you since 2 weeks with no reply           04:52 PM, 03rd Jan                   Mubasher                   Could you please share your order number so that I can assist you further?           04:53 PM, 03rd Jan                     User                    i need some one to contact me ASAS to collect them           04:53 PM, 03rd Jan                     User                    ok           04:53 PM, 03rd Jan                     User                    8224907888           04:54 PM, 03rd Jan                   Mubasher                   please hold for a while ...           04:54 PM, 03rd Jan                   Mubasher                   thanks for waiting           04:56 PM, 03rd Jan                     User                    Ok           04:56 PM, 03rd Jan                   Mubasher                   we will contact the courier team to arrange the collection as fast as possible           04:56 PM, 03rd Jan                     User                    Ok thanks           04:57 PM, 03rd Jan                   Mubasher                   +96597605078 street 1 block 1 villa 10 floor 1 apartement 2           04:57 PM, 03rd Jan                     User                    and how I’ll get my money           04:57 PM, 03rd Jan                     User                    yes please           04:57 PM, 03rd Jan                   Mubasher                   this is the correct phone and address?           04:57 PM, 03rd Jan                     User                    yes           04:57 PM, 03rd Jan                   Mubasher                   city name ?           04:58 PM, 03rd Jan                     User                    Bayan           04:58 PM, 03rd Jan                   Mubasher                   noted           04:58 PM, 03rd Jan                   Mubasher                   we wi           04:58 PM, 03rd Jan                   Mubasher                   we are on it           04:58 PM, 03rd Jan                     User                    Thanks           04:58 PM, 03rd Jan                     User                    and the money will be transferred back to my account           04:59 PM, 03rd Jan                     User                    ?           04:59 PM, 03rd Jan                   Mubasher                   KWD 30.33 will be refunded to your shopping account wallet in our app           05:00 PM, 03rd Jan                   Mubasher                   "my credit"           05:00 PM, 03rd Jan                     User                    Okay thanks           05:00 PM, 03rd Jan                   Mubasher                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:01 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1951275