Subject: Ticket Assigned - Conversation with shakeel ahmad
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 09:20:26 +0000

Hi Mubasher Hamed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shakeel ahmad shakeel ahmad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shakeel ahmad Bot:  Hi Shakeel Ahmad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6260179425 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0590372732            01:05 PM, 03rd Jan                   Mubasher                   Hi, Thank you for contacting us. How may I help you?           01:06 PM, 03rd Jan                     shakeel ahmad                    Hi           01:06 PM, 03rd Jan                     shakeel ahmad                    I need to know when will i collect my order grlm your store           01:07 PM, 03rd Jan                     shakeel ahmad                    Second why my shukran points card is inactive           01:07 PM, 03rd Jan                   Mubasher                   Could you please share your order number so that I can assist you further?           01:08 PM, 03rd Jan                     shakeel ahmad                    6260179425           01:08 PM, 03rd Jan                   Mubasher                   please wait while checking ..           01:09 PM, 03rd Jan                     shakeel ahmad                    Ok           01:10 PM, 03rd Jan                   Mubasher                   thanks for waiting           01:12 PM, 03rd Jan                   Mubasher                   click and collect order normally takes 3 - 5 days to be ready for pick up           01:13 PM, 03rd Jan                   Mubasher                   you will receive sms and an email when it is available in the store           01:13 PM, 03rd Jan                     shakeel ahmad                    Ok its fine..what about shukran points card inactivity.?           01:14 PM, 03rd Jan                   Mubasher                   please wait           01:15 PM, 03rd Jan                     shakeel ahmad                    K           01:15 PM, 03rd Jan                   Mubasher                   please contact the Shukran support team on  (800–7485726), or email at [email-masked] to update your card information           01:17 PM, 03rd Jan                     shakeel ahmad                    Ok thanks           01:18 PM, 03rd Jan                   Mubasher                   do you have any other question i can help you with ?           01:19 PM, 03rd Jan                   Mubasher                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:20 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1950290