Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 18:02:53 +0000

Hi Mubasher Hamed,  The customer has responded to the ticket.    Ticket comment <div style="direction: rtl">
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<span class="s1">-Iconic Printed Maxi Dress with V-neck and Flared Sleeves</span>
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Woven Plain Shirt with Spread Collar and Long Sleeves</div>
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-Solid Blazer with Long Sleeves and Notched Lapel</div>
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<span class="s1">Floral Print Shirt with Spread Collar and Long Sleeves</span>
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<span class="s1">Textured Top with Mandarin Collar and High Low Hem</span>
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<span class="s1">Sustainable Checked V-neck Top with Long Sleeves</span>
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<span class="s1">Solid Top with Flounce Sleeves and Tie Ups</span>
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<span class="s1">Trendyol Striped Woollen Pullover with V-neck and Long Sleeves</span>
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<div dir="rtl">أُرسلت من الـ iPhone</div>
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<blockquote>في 02‏/01‏/2021 الساعة 09:18، كتب/كتبت ‏Centrepoint ‏&lt;[email-masked]&gt;:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1929482</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1929482<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Mubasher Hamed : </div>
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مرحبا مرام،<br style="box-sizing: border-box">
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شكرا على تواصلك معنا<br style="box-sizing: border-box">
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تقبلي كامل الاعتذار على الازعاج الذي تسببنا به<br style="box-sizing: border-box">
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يرجى اخبارنا بالاسم الكامل للمنتجات الذي تريدين ارجاعها لكي نقوم نإنشاء طلب جديد للارجاع.</div>
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و لا تترددي في التواصل معنا في حال وجود اي استفسار اخر<br style="box-sizing: border-box">
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اصدقاءك،<br style="box-sizing: border-box">
فريق الدعم.</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1929482