Subject: Ticket Assigned - Conversation with hi nazia here i placed an order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 12:23:47 +0000

Hi Mubasher Hamed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi nazia here i placed an order hi nazia here i placed an order                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi nazia here i placed an order Bot:  Hi Hi Nazia Here I Placed An Order ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626058538 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  disha.mitruka44@gmai
 l.com Bot:  Please enter your number Customer:  0526443533            04:09 PM, 02nd Jan                     hi nazia here i placed an order                    Hi           04:10 PM, 02nd Jan                   Mubasher                   Hi, Thank you for contacting us. How may I help you?           04:10 PM, 02nd Jan                     hi nazia here i placed an order                    Hi mubasher           04:10 PM, 02nd Jan                     hi nazia here i placed an order                    I have placed an order and payment didn't process           04:10 PM, 02nd Jan                     hi nazia here i placed an order                    Because of doing back from the payment page           04:10 PM, 02nd Jan                     hi nazia here i placed an order                    Before entering an otp           04:10 PM, 02nd Jan                   Mubasher                   ok           04:11 PM, 02nd Jan                     hi nazia here i placed an order                    S
 o can i do payment for the same order           04:11 PM, 02nd Jan                     hi nazia here i placed an order                    Now           04:11 PM, 02nd Jan                     hi nazia here i placed an order                    Order number 9626058538           04:11 PM, 02nd Jan                     hi nazia here i placed an order                    I tried to place an order again but i am not able to use omg10           04:11 PM, 02nd Jan                   Mubasher                   please wait while checking ..           04:11 PM, 02nd Jan                     hi nazia here i placed an order                    What could be the reason           04:11 PM, 02nd Jan                   Mubasher                   thanks for waiting           04:14 PM, 02nd Jan                   Mubasher                   your order is On Validation           04:14 PM, 02nd Jan                     hi nazia here i placed an order                    Ok           04:14 PM, 02nd Jan             
         hi nazia here i placed an order                    What does that mean           04:14 PM, 02nd Jan                     hi nazia here i placed an order                    How am i supposed to pay now           04:14 PM, 02nd Jan                     hi nazia here i placed an order                    Because payment transaction didn't complete           04:14 PM, 02nd Jan                     hi nazia here i placed an order                    N it wont validate           04:14 PM, 02nd Jan                     hi nazia here i placed an order                    Is it possible to cancel it           04:15 PM, 02nd Jan                   Mubasher                   that means the payment is pending           04:15 PM, 02nd Jan                     hi nazia here i placed an order                    Ohk           04:15 PM, 02nd Jan                   Mubasher                   we didn't capture the amount yet           04:15 PM, 02nd Jan                     hi nazia here i placed an orde
 r                    How am i supposed to pay now using a card           04:16 PM, 02nd Jan                     hi nazia here i placed an order                    R u there           04:17 PM, 02nd Jan                   Mubasher                   did the amount deducted from your card?           04:18 PM, 02nd Jan                     hi nazia here i placed an order                    No           04:19 PM, 02nd Jan                     hi nazia here i placed an order                    Can u cancel that order from your end?           04:19 PM, 02nd Jan                     hi nazia here i placed an order                    Can i pay by card on delivery?           04:20 PM, 02nd Jan                     hi nazia here i placed an order                    Are u there?           04:21 PM, 02nd Jan                   Mubasher                   we can't cancel from the system right now, the order still pending           04:21 PM, 02nd Jan                   Mubasher                   it is not
  possible to pay through cards for cash on delivery           04:21 PM, 02nd Jan                     hi nazia here i placed an order                    Thanks           04:22 PM, 02nd Jan                     hi nazia here i placed an order                    Cancel it whenever you can           04:22 PM, 02nd Jan                     hi nazia here i placed an order                    I dont want to proceed with the order           04:22 PM, 02nd Jan                     hi nazia here i placed an order                    Thanks for your help           04:22 PM, 02nd Jan                     hi nazia here i placed an order                    I am not interested anymore           04:22 PM, 02nd Jan                   Mubasher                   thank you for reaching us           04:23 PM, 02nd Jan                   Mubasher                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:23 PM, 02nd Jan                                  
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