Subject: Ticket Assigned - Conversation with dilshad
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jan 2021 13:00:24 +0000

Hi Mubasher Hamed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dilshad dilshad                    Bot:  Hi again! Bot:  Please enter your name Customer:  dilshad Bot:  Hi Dilshad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625168852 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:47 PM, 01st Jan                     dilshad                    Hi           04:49 PM, 01st Jan                   Mubasher                   Hi, Thank you for contacting us. How may I help you?           04:49 PM, 01st Jan                     dilshad                    I had placed an ordernand i have notnreceivdf ta ksg to collect it           04:49 PM, 01st Jan                     dilshad                    9625168852           04:50 PM, 01st Jan                     dilshad                    Order number           04:50 PM, 01st Jan                     dilshad                    Itsnheen 3 days           04:50 PM, 01st Jan                     dilshad                    I had requested for click and collect           04:51 PM, 01st Jan                     dilshad                    ??           04:51 PM, 01st Jan                   Mubasher                   May I request you to please stay on hold while I retrieve the information.           04:52 PM, 01st Jan                     dilshad                    Ok           04:52 PM, 01st Jan                   Mubasher                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:54 PM, 01st Jan                     dilshad                    I need the hoodie in the store today           04:54 PM, 01st Jan                     dilshad                    Could you please help           04:54 PM, 01st Jan                     dilshad                    It is notna home delivery           04:55 PM, 01st Jan                     dilshad                    I requested for click and collect to get early           04:55 PM, 01st Jan                   Mubasher                   we will work on it           04:56 PM, 01st Jan                     dilshad                    I need a datenwhen           04:56 PM, 01st Jan                   Mubasher                   we need to contact the warehouse to deliver the order to the store as soon as possible           04:57 PM, 01st Jan                     dilshad                    Could yu pleasenfast track my request as I am travelling           04:57 PM, 01st Jan                   Mubasher                   we're on it , our team will contact you through the registered email           04:58 PM, 01st Jan                     dilshad                    It is urgent           04:58 PM, 01st Jan                     dilshad                    Ok           04:58 PM, 01st Jan                     dilshad                    Thnk you           04:58 PM, 01st Jan                   Mubasher                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:59 PM, 01st Jan                   Mubasher                   have a good day!           05:00 PM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1944617