Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jan 2021 11:43:59 +0000

Hi Mubasher Hamed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days t
 o process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096567063677            03:29 PM, 01st Jan                   Mubasher                   hi this is mubasher how may i help you           03:30 PM, 01st Jan                     hi                    M trying to call directly           03:31 PM, 01st Jan                     hi                    Its cmg busy           03:31 PM, 01st Jan                     hi                    I want raise d complaint 
           03:31 PM, 01st Jan                     hi                    So better to talk over phone           03:31 PM, 01st Jan                     hi                    Can u call directly           03:31 PM, 01st Jan                   Mubasher                   we are in the chat section we can't call from here           03:32 PM, 01st Jan                   Mubasher                   you can tell me about your quirky           03:32 PM, 01st Jan                     hi                    Wat is d direct number to call           03:32 PM, 01st Jan                   Mubasher                   i will do my best to assist you           03:33 PM, 01st Jan                     hi                    Okey           03:33 PM, 01st Jan                     hi                    See actually i have one voucher code           03:34 PM, 01st Jan                   Mubasher                   ok ..           03:34 PM, 01st Jan                     hi                    Which was redeemable only in s
 tore           03:34 PM, 01st Jan                     hi                    But just now i visited d store           03:34 PM, 01st Jan                     hi                    Dey refused to redeem           03:34 PM, 01st Jan                     hi                    Dey said dey need a code           03:34 PM, 01st Jan                     hi                    Which i showed dem           03:35 PM, 01st Jan                   Mubasher                   they told you the reason for rejection ?           03:35 PM, 01st Jan                   Mubasher                   I'm not getting a response from you. Are we still connected?           03:39 PM, 01st Jan                   Mubasher                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:43 PM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1944393