Subject: Ticket Assigned - Conversation with hi i am saniya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Dec 2020 12:50:03 +0000

Hi Mubasher Hamed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi i am saniya hi i am saniya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi i am saniya Bot:  Hi Hi I Am Saniya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8221966176 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver            01:05 AM, 16th Dec                   Ahmed                   Hello, my name is Ahmed , how can i help you ?            01:05 AM, 16th Dec                   Ahmed                   Are you still connected?           01:07 AM, 16th Dec                     hi i am saniya                    I want to add 1order in my centerpoint account from guest account           01:07 AM, 16th Dec                     hi i am saniya                    I have order no           01:07 AM, 16th Dec                     hi i am saniya                    Bcoz from guest account i csnt track my order           01:08 AM, 16th Dec                   Ahmed                   Could you please share your order number so that I can assist you further?           01:09 AM, 16th Dec                     hi i am saniya                    Hlo are u there?           01:09 AM, 16th Dec                     hi i am saniya                    8221966176           01:09 AM, 16th Dec                   Ahmed                   Could you please share your order number so that I can assist you further?           01:10 AM, 16th Dec                     hi i am saniya                    8221966176           01:10 AM, 16th Dec                   Ahmed                   do you want to add more item ?           01:11 AM, 16th Dec                   Ahmed                   in your order?           01:12 AM, 16th Dec                     hi i am saniya                    No i want this in my center point account bcoz this is from guest account and i am not able to track it           01:12 AM, 16th Dec                     hi i am saniya                    Ok leave it if u cant           01:14 AM, 16th Dec                     hi i am saniya                    Please can yiu tell me the status of my order           01:14 AM, 16th Dec                     hi i am saniya                    Hlo r u there? ?           01:15 AM, 16th Dec                   Ahmed                   sorry for late response , the order is under process and the order will be ready and send to store as soon as possibel           01:16 AM, 16th Dec                     hi i am saniya                    Okay           01:17 AM, 16th Dec                     hi i am saniya                    But normally it ready in 1 or 2 days           01:17 AM, 16th Dec                   Ahmed                   the order will be ready soon           01:18 AM, 16th Dec                   Ahmed                   is there any thing else that i can help you?            01:18 AM, 16th Dec                   Ahmed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:21 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1880796