Subject: Ticket Assigned - Wrong item color
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Dec 2020 07:36:49 +0000

Hi Mubasher Hamed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Wrong item color Hello,

sending this email as suggested by the customer service representative over
the phone.

The item Juniors Hooded Cardigan and Pants set is of a different color than
ordered - received blue instead of grey. (Picture below along with Order
Details) Can I please get the right item delivered and the wrong one
returned?

Kind regards,
Petra Gacic

---------- Forwarded message ---------
From: Babyshop <[email-masked]>
Date: Sun, 27 Dec 2020 at 21:20
Subject: Thank you for collecting your order
To: Petra Gacic <[email-masked]>

Order number 9623421580

<https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
Download our apps now
<https://itunes.apple.com/ae/app/id1161312755?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
[image:
android icon]
<https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
iPhone
<https://itunes.apple.com/ae/app/id1161312755?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
Android
<https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>

Clothing
<https://www.babyshopstores.com/ae/en/department/clothing?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
Baby
Gear
<https://www.babyshopstores.com/ae/en/department/babygear?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
Nursery
& Feeding
<https://www.babyshopstores.com/ae/en/department/nurseryandfeeding?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
Toys
<https://www.babyshopstores.com/ae/en/department/toys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
Offers
<https://www.babyshopstores.com/ae/en/mommys-monday?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>

Thank you for collecting your order.

Hi Petra Gacic, you’ve successfully collected order number 9623421580
<https://www.babyshopstores.com/ae/en/my-account/order/9623421580?utm_source=hybris&utm_medium=email&utm_campaign=cnc_collection_thank_you_AE_en>
from your collection point. Enjoy your purchases!

Order Details

Items

Description

Shipped Quantity
<https://www.babyshopstores.com/ae/en/p/162115099?utm_source=hybris&utm_medium=email&utm_campaign=cnc_collection_thank_you_AE_en>
*
BABYSHOP *
* Herobility 2-Piece Stackable Hero Eco Glass *
Color: Grey
1
<https://www.babyshopstores.com/ae/en/p/162115093?utm_source=hybris&utm_medium=email&utm_campaign=cnc_collection_thank_you_AE_en>
*
BABYSHOP *
* Herobility Eco Baby Plate with Lid *
Color: Grey
1
<https://www.babyshopstores.com/ae/en/p/162755975?utm_source=hybris&utm_medium=email&utm_campaign=cnc_collection_thank_you_AE_en>
*
BABYSHOP *
* Juniors Printed Closed Feet Sleepsuit - Pack of 3 *
Color: Multicolour
Size: 12-18 mths
1
<https://www.babyshopstores.com/ae/en/p/159804485?utm_source=hybris&utm_medium=email&utm_campaign=cnc_collection_thank_you_AE_en>
*
BABYSHOP *
* Juniors Hooded Cardigan and Pants Set *
Color: Grey
Size: 18-24 mths
1

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