Subject: New Reply Received - Yet to receive refund for two products
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 26 Dec 2020 19:27:58 +0000

Hi Mubasher Hamed,  The customer has responded to the ticket.  Yet to receive refund for two products  Ticket comment <div dir="ltr">Dear Max team, </div>
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<div dir="ltr">Both the products were picked up by one person at the same time. I don’t see how it is possible that one of them reached the warehouse and the other one did not.</div>
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<div dir="ltr">Regards, </div>
<div dir="ltr">Madhulika </div>
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<div>On 26 Dec 2020, at 12:32 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'>As per our system, the the item (Textured Colour Block Sweater with Long Sleeves) in order no 9614958392 has been delivered to warehouse and will process the refund as soon as possible.</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'>Regarding order 9613465968 the item (Textured Belt) didn't collected from you till now, please conform if you returned in the other return shipment we will contact the courier team to update the status of the return tracking for the item and process the refund.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1910534