Subject: New Reply Received - RE: Thank you for collecting your order 9619117650
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 17:22:03 +0000

Hi Mubasher Hamed,  The customer has responded to the ticket.  RE: Thank you for collecting your order 9619117650  Ticket comment <div class="WordSection1">
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="https://www.centrepointstores.com/ae/en/Accessories/Women/Women%27s-Handbags/SHOEMART-Celeste-Tote-Bag-with-Animal-Print-Detail/p/162112743" rel="noreferrer">https://www.centrepointstores.com/ae/en/Accessories/Women/Women%27s-Handbags/SHOEMART-Celeste-Tote-Bag-with-Animal-Print-Detail/p/162112743</a></span><span lang="AR-SA" dir="RTL" style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="https://www.centrepointstores.com/ae/en/Fashion-Accessories/Bags-%26-Wallets/Handbags/SHOEMART-INTERNATIONAL-Carpisa-Solid-Shoulder-Bag-with-Zipper-Closure/p/BS882002S205420Beige" rel="noreferrer">https://www.centrepointstores.com/ae/en/Fashion-Accessories/Bags-%26-Wallets/Handbags/SHOEMART-INTERNATIONAL-Carpisa-Solid-Shoulder-Bag-with-Zipper-Closure/p/BS882002S205420Beige</a></span><span lang="AR-SA" dir="RTL" style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="https://www.centrepointstores.com/ae/en/Fashion-Accessories/Handbags-%26-Wallets/Handbags/LIFESTYLE-Bessie-London-Colourblock-Tote-Bag-with-Detachable-Sling-Strap/p/162348411-LS18241219" rel="noreferrer">https://www.centrepointstores.com/ae/en/Fashion-Accessories/Handbags-%26-Wallets/Handbags/LIFESTYLE-Bessie-London-Colourblock-Tote-Bag-with-Detachable-Sling-Strap/p/162348411-LS18241219</a></span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="https://www.centrepointstores.com/ae/en/Fashion-Accessories/Handbags-%26-Wallets/Handbags/LIFESTYLE-Bessie-London-Colourblock-Tote-Bag-with-Detachable-Sling-Strap/p/162348411-LS18241219" rel="noreferrer">https://www.centrepointstores.com/ae/en/Fashion-Accessories/Handbags-%26-Wallets/Handbags/LIFESTYLE-Bessie-London-Colourblock-Tote-Bag-with-Detachable-Sling-Strap/p/162348411-LS18241219</a></span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Mariem Talaat
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<b>Sent:</b> Saturday, December 19, 2020 8:29 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1878731] - RE: Thank you for collecting your order 9619117650</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Hello team.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Can you confirm the stock of below, so I can take it instead of the one you cancelled from my order.
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>So confirm so I can take instead and add the difference amount of money.</span><span style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="https://www.centrepointstores.com/ae/en/Fashion-Accessories/Handbags-%26-Wallets/Handbags/LIFESTYLE-GUESS-Textured-Tote-Bag-with-Detachable-Strap/p/162475433" rel="noreferrer">https://www.centrepointstores.com/ae/en/Fashion-Accessories/Handbags-%26-Wallets/Handbags/LIFESTYLE-GUESS-Textured-Tote-Bag-with-Detachable-Strap/p/162475433</a></span><span lang="AR-SA" dir="RTL" style="font-size:11.0pt;color:#1F497D"></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="https://www.centrepointstores.com/ae/en/Accessories/Women/Women%27s-Handbags/SHOEMART-Celeste-Colour-Block-Satchel-Bag-with-Detachable-Strap/p/162112737" rel="noreferrer">https://www.centrepointstores.com/ae/en/Accessories/Women/Women%27s-Handbags/SHOEMART-Celeste-Colour-Block-Satchel-Bag-with-Detachable-Strap/p/162112737</a></span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="https://www.centrepointstores.com/ae/en/Fashion-Accessories/Handbags-%26-Wallets/Handbags/LIFESTYLE-BESSIE-London-Textured-Tote-Bag/p/162645182-LS18160920" rel="noreferrer">https://www.centrepointstores.com/ae/en/Fashion-Accessories/Handbags-%26-Wallets/Handbags/LIFESTYLE-BESSIE-London-Textured-Tote-Bag/p/162645182-LS18160920</a></span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="https://www.centrepointstores.com/ae/en/Accessories/Women/Women%27s-Handbags/SHOEXPRESS-Textured-Tote-Bag-with-Double-Handles/p/202-SS-LHB-84-SXSU20022620" rel="noreferrer">https://www.centrepointstores.com/ae/en/Accessories/Women/Women%27s-Handbags/SHOEXPRESS-Textured-Tote-Bag-with-Double-Handles/p/202-SS-LHB-84-SXSU20022620</a></span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="https://www.centrepointstores.com/ae/en/Fashion-Accessories/Handbags-%26-Wallets/Handbags/LIFESTYLE-Bessie-London-Colourblock-Tote-Bag-with-Detachable-Sling-Strap/p/162348411-LS18241219" rel="noreferrer">https://www.centrepointstores.com/ae/en/Fashion-Accessories/Handbags-%26-Wallets/Handbags/LIFESTYLE-Bessie-London-Colourblock-Tote-Bag-with-Detachable-Sling-Strap/p/162348411-LS18241219</a></span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint [<a href="mailto:[email-masked]" rel="noreferrer">mailto:[email-masked]</a>]
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<b>Sent:</b> Saturday, December 19, 2020 3:41 PM<br>
<b>To:</b> Mariem Talaat &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#1878731] - RE: Thank you for collecting your order 9619117650</span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Mariem,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Thank you for contacting us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>​We are sorry to tell you that the item has been cancelled because it is out of stock for this time.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>You can replace an order for the item later on.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>We appreciate your patience. Please accept our apologies.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>The Support Team.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1878731:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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