Subject: HomeBox Fresh Desk Open Tickets 20th April ,2023
From: Samer Aburamadan <[email-masked]>
To: Anton Dilshan <[email-masked]>, Abdul Rasheed <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Anslem Misquitta <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "Rawan Barghouth" <[email-masked]>, 'Maryam Yahya' <[email-masked]>, "[email-masked]'" <[email-masked]'>, "[email-masked]'" <[email-masked]'>, "[email-masked]'" <[email-masked]'>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Taima Zeid <[email-masked]>, Anunay Sharma <
Date: Thu, 20 Apr 2023 15:33:14 +0000

Hi team,

Hope this email finds you well,

In the attachment is the required open Fresh Desk tickets, kindly check and do the needful.

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

80

23

15

22

11

72

223

LMG INTERNAL TEAM

5

2

1

1

1

10

WAREHOUSE

1

3

2

6

Grand Total

85

25

17

26

11

75

239

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

Crystel Homebox UAE Team

11

4

1

16

Amal Aldughmi

2

2

Ayat Alkhaldi

1

1

Bushra alzubi

1

1

Najwa algaisiah

1

1

Razan alberawi

1

1

Reem Almomani

4

4

Rua'a Abukaff

1

1

Shahed Khalaf

1

1

Shrouq sadeh

2

2

Yasmeen alskafy

1

1

2

HB LiveSalesman

1

1

1

1

3

7

Ali Adil

1

1

Ali hazzaa

1

1

Aws Adra

1

1

1

3

Jok Kuol

1

1

Laith Almohamd

1

1

HB-LSM-Followup

23

3

7

9

3

27

72

Ali Adil

3

1

2

2

7

15

Ali hazzaa

3

3

Aws Adra

1

3

4

jinana parveen

2

3

5

Jok Kuol

4

1

4

9

Laith Almohamd

4

2

3

3

2

6

20

Nikhil Tiwari

10

2

3

1

16

Home Box UAE Back Office

25

12

9

11

4

23

84

Samer. aburamadan

9

6

7

7

4

8

41

Sanaa Hammad

16

6

2

4

15

43

HomeBox Instagram

1

1

Jok Kuol

1

1

HomeBox UAE

25

5

1

4

3

21

59

Ali Adil

5

3

5

13

Ali hazzaa

1

1

Anslem Misquitta

1

1

1

4

7

Aws Adra

6

1

1

1

1

1

11

jinana parveen

3

1

2

6

Jok Kuol

3

6

9

Laith Almohamd

5

2

7

Murtaza Kutiyanawala

2

2

Nikhil Tiwari

2

1

3

Grand Total

85

25

17

26

11

75

239

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

Chat

24

4

6

8

3

28

73

Ali Adil

3

1

2

2

6

14

Ali hazzaa

3

3

Anslem Misquitta

1

1

2

4

Aws Adra

1

3

4

jinana parveen

2

4

6

Jok Kuol

4

1

4

9

Laith Almohamd

4

2

2

2

2

6

18

Nikhil Tiwari

10

2

3

15

Email

18

3

1

3

2

12

39

Ali Adil

4

2

4

10

Ali hazzaa

1

1

Anslem Misquitta

1

1

Aws Adra

4

1

1

1

1

1

9

jinana parveen

2

1

3

Jok Kuol

3

2

5

Laith Almohamd

3

2

5

Murtaza Kutiyanawala

2

2

Nikhil Tiwari

2

1

3

Facebook

1

1

1

1

3

7

Ali Adil

1

1

Ali hazzaa

1

1

Aws Adra

1

1

1

3

Jok Kuol

1

1

Laith Almohamd

1

1

Outbound Email

16

8

5

11

4

22

66

Amal Aldughmi

2

2

Anslem Misquitta

1

1

Ayat Alkhaldi

1

1

Bushra alzubi

1

1

Jok Kuol

1

1

Laith Almohamd

1

1

Najwa algaisiah

1

1

Razan alberawi

1

1

Reem Almomani

4

4

Rua'a Abukaff

1

1

Samer. aburamadan

3

4

5

5

4

7

28

Sanaa Hammad

2

3

14

19

Shahed Khalaf

1

1

Shrouq sadeh

2

2

Yasmeen alskafy

1

1

2

Phone

20

8

5

3

6

42

Ali Adil

1

1

Anslem Misquitta

1

1

Jok Kuol

1

1

Laith Almohamd

1

1

Nikhil Tiwari

1

1

Samer. aburamadan

6

2

2

2

1

13

Sanaa Hammad

14

6

2

1

1

24

Portal

6

1

1

4

12

Ali Adil

1

1

1

3

Aws Adra

2

2

jinana parveen

1

1

2

Jok Kuol

3

3

Laith Almohamd

2

2

Grand Total

85

25

17

26

11

75

239

Best Regards,
Samer Aburamadan
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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