Subject: MTO Mattress not flown in WMS. #29064101195220230415
From: Homebox Delivery <[email-masked]>
To: HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, homebox reemma <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Wed, 19 Apr 2023 07:54:49 +0000

Dear Team,

Please find the below CRM and do the needful

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4827460
4/19/2023 11:43:41 AM
29064101195220230415
ABDEL GHANI KHAIRY
0506161021
CTD Exceptions
Operational - Logistic
Item not ready at WH
Closed
Harsha
UAE
Due to the MTO mattress bill & cancelled in the same invoice entire invoice not flowed to the WMS. hence not able to fulfil the delivery today. please inform to customer & do the needful.

-
-
-

103152
19-Apr-2023

Thanks
Ramesh
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