Subject: RE: Customer no answer / Sw/off
From: Luma AbuSharekh <[email-masked]>
To: Amala Raj <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>, "Anton Dilshan" <[email-masked]>, Gopinath Janakiraman <[email-masked]>, HB Shj Feeder WH <[email-masked]>, hbaxd feederwh <[email-masked]>, hbpending uae <[email-masked]>, Homebox Delivery <[email-masked]>, ImranKhan <[email-masked]>, Mansoorullah Enayathullah <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, "[email-masked]" <hblsmuae
Date: Tue, 18 Apr 2023 12:14:25 +0000

[email-masked]<mailto:[email-masked]>

Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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From: Amala Raj [mailto:[email-masked]]
Sent: Tuesday, April 18, 2023 3:04 PM
To: HomeBox Customercare UAE; [email-masked]; crys_hb
Cc: Abdul Hameed Rasheed; Amala Raj; Anton Dilshan; Gopinath Janakiraman; HB Shj Feeder WH; hbaxd feederwh; hbpending uae; Homebox Delivery; ImranKhan; Mansoorullah Enayathullah; Murali Govindaraj; Soundar Rajan; Yunis Fakrudeen
Subject: Customer no answer / Sw/off

Dear team
Kindly check and do the needful
Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4825539

4/18/2023 4:02:56 PM

9425564627

Mohd Alsa'dy

552433331

CTD Exceptions

Other - CTD Exception

Customer no answer / Sw/off

Closed

Ramesh Narayanan

UAE

3rd slot cx not answering calls kindly check with cx

-

-

-

256212

18-Apr-2023

Regards
Redeemer
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