Subject: RE: convince for delay # 29002102298320230404
From: Amal Aldughmi <[email-masked]>
To: Mansoorullah Enayathullah <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, Luma Alzubaidi <[email-masked]>, Sarah Otoum <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Wed, 12 Apr 2023 14:01:32 +0000

Dear team,

Cx called and said he can not accept the delivery after 7, he wants the order along with his tomorrow delivery 29002102313120230406.

Kindly check and update the cx.

Best regards,

Amal

From: Mansoorullah Enayathullah [mailto:[email-masked]]
Sent: Wednesday, April 12, 2023 4:53 PM
To: HomeBox Customercare UAE; crys_hb; Luma Alzubaidi; Sarah Otoum; [email-masked]
Cc: HBUAE DELIVERY
Subject: convince for delay # 29002102298320230404

Dear team,
Please find the below CRM and do the needful
Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4807219

4/12/2023 5:52:12 PM

29002102298320230404

TAREK AHMED

0562516119

CTD Exceptions

Operational - Retail

Slot change request

Closed

Mansoorvllah.E

UAE

Team will deliver after 6.30 due to team stuck in another cx place will ASAP. Team : Taher BSR

-

-

-

247900

12-Apr-2023

Thanks & Regards

Mansoorullah

Associate-COD

T :+971 4821 5800

DWC Warehouse, Building Number : 3

UAE.

www.homeboxstores.com<http://www.homeboxstores.com>

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