Subject: HomeBox Fresh Desk Open Tickets 10th April ,2023
From: Samer Aburamadan <[email-masked]>
To: Anton Dilshan <[email-masked]>, Abdul Rasheed <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Anslem Misquitta <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "Rawan Barghouth" <[email-masked]>, Maryam Yahya <[email-masked]>, "[email-masked]'" <[email-masked]'>, "[email-masked]'" <[email-masked]'>, "[email-masked]'" <[email-masked]'>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Taima Zeid <[email-masked]>, Anunay Sharma <
Date: Mon, 10 Apr 2023 16:53:55 +0000

Hi team,

Hope this email finds you well,

In the attachment is the required open Fresh Desk tickets, kindly check and do the needful.

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

76

16

10

8

12

58

180

LMG INTERNAL TEAM

1

1

1

1

4

WAREHOUSE

3

2

5

Grand Total

79

17

11

9

12

61

189

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

Crystel Homebox UAE Team

19

1

20

Ayat Alkhaldi

3

3

Bushra alzubi

1

1

Najwa algaisiah

1

1

Razan alberawi

3

3

Reem Almomani

1

1

Rua'a Abukaff

2

2

Shahed Khalaf

2

2

Shrouq sadeh

3

3

Thouraya.altantawi Tantawi

2

2

Waed Altamimi

1

1

Yasmeen alskafy

1

1

HB LiveSalesman

8

1

2

11

Ali Adil

2

1

3

Ali hazzaa

1

1

Aws Adra

1

1

Jok Kuol

2

1

3

Laith Almohamd

2

2

No Agent

1

1

HB-LSM-Followup

27

6

6

3

5

28

75

Ali Adil

1

1

5

7

Ali hazzaa

3

3

Alsharif ahmad

1

1

Aws Adra

4

2

1

5

12

jinana parveen

5

1

1

4

11

Jok Kuol

1

1

4

6

Laith Almohamd

5

2

2

1

3

6

19

Malek Hosan

1

1

2

Nikhil Tiwari

11

1

1

1

14

Home Box UAE Back Office

12

3

3

2

1

16

37

Samer. aburamadan

6

2

1

1

1

11

Sanaa Hammad

6

1

2

1

1

15

26

HomeBox Instagram

1

1

Jok Kuol

1

1

HomeBox UAE

13

8

2

4

4

14

45

Ali Adil

3

2

2

1

3

11

Anslem Misquitta

1

1

2

1

1

6

Aws Adra

2

2

1

1

6

jinana parveen

4

2

1

7

Jok Kuol

6

6

Laith Almohamd

3

1

1

1

2

8

Nikhil Tiwari

1

1

Grand Total

79

17

11

9

12

61

189

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

Chat

28

7

7

4

4

28

78

Ali Adil

1

1

4

6

Ali hazzaa

3

3

Alsharif ahmad

1

1

Anslem Misquitta

1

1

1

1

1

5

Aws Adra

4

2

1

5

12

jinana parveen

5

1

1

4

11

Jok Kuol

1

1

4

6

Laith Almohamd

5

2

2

1

3

6

19

Malek Hosan

1

1

2

Nikhil Tiwari

11

1

1

13

Email

8

4

1

1

3

8

25

Ali Adil

3

1

1

3

8

Anslem Misquitta

1

1

Aws Adra

2

2

1

1

6

jinana parveen

2

1

1

4

Jok Kuol

2

2

Laith Almohamd

1

1

1

1

4

Facebook

8

1

2

11

Ali Adil

2

1

3

Ali hazzaa

1

1

Aws Adra

1

1

Jok Kuol

2

1

3

Laith Almohamd

2

2

No Agent

1

1

Outbound Email

21

1

1

2

2

13

40

Ayat Alkhaldi

3

3

Bushra alzubi

1

1

Jok Kuol

1

1

Najwa algaisiah

1

1

Razan alberawi

3

3

Reem Almomani

1

1

Rua'a Abukaff

2

2

Samer. aburamadan

1

1

1

3

Sanaa Hammad

1

1

1

1

12

16

Shahed Khalaf

2

2

Shrouq sadeh

3

3

Thouraya.altantawi Tantawi

2

2

Waed Altamimi

1

1

Yasmeen alskafy

1

1

Phone

10

2

2

1

6

21

Ali Adil

1

1

Jok Kuol

1

1

Nikhil Tiwari

1

1

Samer. aburamadan

5

2

1

8

Sanaa Hammad

5

2

3

10

Portal

4

3

2

1

4

14

Ali Adil

2

1

3

jinana parveen

2

1

3

Jok Kuol

3

3

Laith Almohamd

2

1

1

4

Nikhil Tiwari

1

1

Grand Total

79

17

11

9

12

61

189

Best Regards,
Samer Aburamadan
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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