Subject: RE: 9423582906 - Delivery Issue
From: Abdul Hameed Rasheed <[email-masked]>
To: crys_hb <[email-masked]>, HBUAE DELIVERY <[email-masked]>, HB Warehouse <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 10 Apr 2023 11:22:44 +0000

Dear Ayat Alkhaldi

Investigated with delivery crew customer brother in home and he asked is there any delivery charges and they said they will check the trip sheet and update hence they informed already paid.

Please inform to customer do not pay any assembly charges.

And spoken to customer brother and it was customer miscommunication. Hence complaint rejected.

Thanks & Regards
Abdul Hameed.R
Landline -04821 5931
Mob +971 50 614 2204

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Monday, April 10, 2023 2:58 PM
To: HBUAE DELIVERY <[email-masked]>; HB Warehouse <[email-masked]>
Cc: crys_hb <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; [email-masked]
Subject: 9423582906 - Delivery Issue
Importance: High

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Dear Team,

Customer stated that Delivery team is asking for assembly charges from her.

Kindly check and do the needful.

Order NO. 9423582906

Best Regards,
Ayat Alkhaldi
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