Subject: RE: URGENT report update - order no.29072103680020230326
From: Samer Aburamadan <[email-masked]>
To: Mansoorullah Enayathullah <[email-masked]>, crys_hb <[email-masked]>, HBUAE DELIVERY <[email-masked]>, HB Warehouse <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 10 Apr 2023 11:20:58 +0000

Hi Team,

The customer needs the replacement tomorrow,

 Or he will bring the defected item to the store and will make a huge scene in front of the customers,

Please check and update,

Samer Aburamadan

-----Original Message-----
From: Mansoorullah Enayathullah [mailto:[email-masked]] 
Sent: Friday, April 7, 2023 10:06 PM
To: crys_hb; HBUAE DELIVERY; HB Warehouse
Cc: HomeBox Customercare UAE; [email-masked]
Subject: RE: URGENT report update - order no.29072103680020230326

Hi @crys_hb

We will arrange the replacement once approved from WH we deliver.

Regards,
Mansoor

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Friday, April 7, 2023 12:53 PM
To: HBUAE DELIVERY <[email-masked]>; HB Warehouse <[email-masked]>
Cc: crys_hb <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; [email-masked]
Subject: URGENT report update - order no.29072103680020230326
Importance: High

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Dear Team,

REF#4779201,

cx called to follow up but as we are not updated,

Kindly check and update, contact the customer on 0554214160, 0559862137 as requested for update,

BR.
Reem
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