Subject: RE: Wrong commitment # 9423749550
From: Amal Aldughmi <[email-masked]>
To: Mansoorullah Enayathullah <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, Luma Alzubaidi <[email-masked]>, Sarah Otoum <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, crys_hb <[email-masked]>
Date: Fri, 7 Apr 2023 14:32:01 +0000

Dear team,

Best Regards,

Amal

From: Mansoorullah Enayathullah [mailto:[email-masked]]
Sent: Friday, April 7, 2023 5:14 PM
To: HomeBox Customercare UAE; crys_hb; Luma Alzubaidi; Sarah Otoum; [email-masked]
Cc: HBUAE DELIVERY; crys_hb
Subject: Wrong commitment # 9423749550

Dear team, 9423749550
Please find the below CRM and do the needful
Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4790501

4/7/2023 6:12:38 PM

9423749550

Meriem Derbel

507918105

CTD Exceptions

Operational - Retail

Wrong commitment

Closed

Mansoorvllah.E

UAE

As per team cx saying to come exact at 8.00pm, kindly convince the cx to receive earlier due to cx slot start from 6.00pm to 8.00pm exact 8.00pm not possible. Team : Yusuf RKT

-

-

-

247900

07-Apr-2023

Thanks & Regards

Mansoorullah

Associate-COD

T :+971 4821 5800

DWC Warehouse, Building Number : 3

UAE.

www.homeboxstores.com<http://www.homeboxstores.com>

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>