Subject: RE: Wrong commitment 29062610141120230331
From: Roaa Alismaeil <[email-masked]>
To: Anton Dilshan <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>, "Gopinath Janakiraman" <[email-masked]>, "Gouskather Mohamed Hussain" <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Homebox zccma <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>, Harsha Lasantha <[email-masked]>, HB Shj Feeder WH <[email-masked]>, hbaxd feederwh <[email-masked]>, hbpending uae <[email-masked]>, Hom
Date: Fri, 7 Apr 2023 08:40:26 +0000

[email-masked]<mailto:[email-masked]>

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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From: Anton Dilshan [mailto:[email-masked]]
Sent: Friday, April 7, 2023 11:36 AM
To: HomeBox Customercare UAE; Homebox zccma; crys_hb; [email-masked]
Cc: Abdul Hameed Rasheed; Gopinath Janakiraman; Gouskather Mohamed Hussain; Harsha Lasantha; HB Shj Feeder WH; hbaxd feederwh; hbpending uae; Homebox Delivery; ImranKhan; Mangalanathan Muthandi; Mansoorullah Enayathullah; Murali Govindaraj; Soundar Rajan; Yunis Fakrudeen
Subject: Wrong commitment 29062610141120230331

Dear Team,
Please find the below CRM and get the Confirmation

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4789377

4/7/2023 12:34:23 PM

29062610141120230331

Neetu Goel

971505651326

CTD Exceptions

Operational - Retail

Wrong commitment

Closed

Anton Dilshan

UAE

Cambridge coffee table-white light oak - Cx doesn't want Fixing and asking to Drop As pack pce, plz talk to Cx and get the confirmation and inform our SOP

-

-

-

24595

07-Apr-2023

  Anton Dilshan
 Senior Supervisor - COD
  T   :  +971 4 8215806
  M :  +971 566814620
  E  :  [email-masked]<mailto:[email-masked]>
  DWC Warehouse, Building Number : 3
  UAE.
  www.homeboxstores.com<http://www.homeboxstores.com/>

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