Subject: RE: Wrong commitment
From: Homebox IbnMA <[email-masked]>
To: Roaa Alismaeil <[email-masked]>, Homebox Delivery <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Yunis Fakrudeen <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "[email-masked]" <[email-masked]>, crys_hb <[email-masked]>, HomeBox Customercare UAE <[email-masked]>
Date: Fri, 7 Apr 2023 07:33:22 +0000

Dear Team ,

CX wants to reschedule , CRM 4789228.

PLS do the needful.

[A close up of a sign  Description automatically generated]

  Shanky Rathore
  Store Inventory Controller
  T   :  +971 45146469
  M : 971 585978623
  E   :  [email-masked]<mailto:[email-masked]>
  Ibn Battuta Mall, Dubai
  UAE
 www.homeboxstores.com<http://www.homeboxstores.com/>

From: Roaa Alismaeil <[email-masked]>
Sent: Thursday, 6 April 2023 2:40 PM
To: Homebox Delivery <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>; [email-masked]; crys_hb <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Homebox IbnMA <[email-masked]>
Subject: RE: Wrong commitment

CAUTION: External email sender. Use care when clicking on links or opening attachments!
[email-masked]<mailto:[email-masked]>

Dear team

ref#  4786757 ,  4786763

as ref# 4784221 , 4784209 cx already confirm for a reschedule  ask the team to take the item back

Best Regards,
Roaa Alismaeil
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Homebox Delivery [mailto:[email-masked]]
Sent: Thursday, April 6, 2023 1:24 PM
To: [email-masked]<mailto:[email-masked]>; crys_hb; HomeBox Customercare UAE; Homebox IbnMA
Cc: HBUAE DELIVERY
Subject: Wrong commitment

Dear team
Kindly find the crm and do the needful
Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4786667
4/6/2023 2:22:52 PM
29020606826620230326
Cassandra Mishra
971554348801
CTD Exceptions
Operational - Retail
Wrong commitment
Closed
Nilesh Rathnayaka
UAE
cx called team and informed that wants to reschedule the delivery kindly check with cx

-
-
-

257622
06-Apr-2023

4786671
4/6/2023 2:23:07 PM
29020606821820230324
Cassandra Mishra
0524240643
CTD Exceptions
Operational - Retail
Wrong commitment
Closed
Nilesh Rathnayaka
UAE
cx called team and informed that wants to reschedule the delivery kindly check with cx

-
-
-

257622
06-Apr-2023

Regards
Redeemer
04821 5925

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com