Subject: Homebox Freshdesk Open Ticket 7 ,April 2023
From: Sanaa Hammad <[email-masked]>
To: 'Anton Dilshan' <[email-masked]>, 'Abdul Rasheed' <[email-masked]>, 'Murtaza Kutiyanawala' <[email-masked]>, "[email-masked]'" <[email-masked]>, "[email-masked]'" <[email-masked]>, 'Anslem Misquitta' <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: "[email-masked]'" <[email-masked]>, "Rawan Barghouth" <[email-masked]>, "[email-masked]'" <[email-masked]'>, "[email-masked]'" <[email-masked]'>, "[email-masked]'" <[email-masked]'>, "[email-masked]'" <[email-masked]>, "[email-masked]'" <[email-masked]>, Taima Zeid <[email-masked]>, 'Anunay Sharma' <[email-masked]>, Nada Hattar <
Date: Fri, 7 Apr 2023 06:51:51 +0000

Hi Team,

Hope this email finds you well.

In the attachment is the required open Fresh Desk tickets, kindly check and do the needful.

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

59

14

11

11

13

54

162

LMG INTERNAL TEAM

9

1

1

11

SHIPA

2

2

WAREHOUSE

1

1

1

1

1

5

Grand Total

68

17

12

13

15

55

180

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

Crystel Homebox UAE Team

9

1

1

1

12

Ayat Alkhaldi

1

1

Bushra alzubi

1

1

Hadeel talal Alshukri

1

1

Najwa algaisiah

1

1

Razan alberawi

3

3

Rua'a Abukaff

2

1

3

Shrouq sadeh

1

1

Yasmeen alskafy

1

1

HB LiveSalesman

3

1

2

6

Ali Adil

1

1

2

Ali hazzaa

1

1

Jok Kuol

1

1

2

Laith Almohamd

1

1

HB-LSM-Followup

21

5

6

5

4

28

69

Ali Adil

4

1

2

1

6

14

Ali hazzaa

1

2

3

Alsharif ahmad

1

1

2

Aws Adra

2

2

1

2

2

9

jinana parveen

5

5

Jok Kuol

4

1

4

9

Laith Almohamd

2

1

2

2

1

5

13

Malek Hosan

1

1

2

Nikhil Tiwari

9

1

2

12

Home Box UAE Back Office

13

7

2

4

5

11

42

Samer. aburamadan

3

6

1

3

2

15

Sanaa Hammad

10

1

1

1

3

11

27

HomeBox Instagram

1

1

Jok Kuol

1

1

HomeBox UAE

22

4

3

3

4

14

50

Ali Adil

10

1

2

1

4

18

Anslem Misquitta

1

2

3

6

Aws Adra

3

1

1

1

6

jinana parveen

1

1

Jok Kuol

5

1

6

12

Laith Almohamd

3

1

1

2

7

Grand Total

68

17

12

13

15

55

180

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

Chat

21

7

7

4

4

27

70

Ali Adil

4

1

2

1

5

13

Ali hazzaa

1

2

3

Alsharif ahmad

1

1

2

Anslem Misquitta

2

1

3

Aws Adra

2

2

1

2

2

9

jinana parveen

5

5

Jok Kuol

4

1

4

9

Laith Almohamd

2

1

2

2

1

5

13

Malek Hosan

1

1

2

Nikhil Tiwari

9

2

11

Email

11

1

1

2

4

9

28

Ali Adil

5

1

1

1

4

12

Anslem Misquitta

1

1

2

Aws Adra

2

1

1

1

5

jinana parveen

1

1

Jok Kuol

3

1

2

6

Laith Almohamd

1

1

2

Facebook

3

1

2

6

Ali Adil

1

1

2

Ali hazzaa

1

1

Jok Kuol

1

1

2

Laith Almohamd

1

1

Outbound Email

9

2

3

3

2

11

30

Anslem Misquitta

1

1

Ayat Alkhaldi

1

1

Bushra alzubi

1

1

Hadeel talal Alshukri

1

1

Jok Kuol

1

1

Najwa algaisiah

1

1

Razan alberawi

3

3

Rua'a Abukaff

2

1

3

Samer. aburamadan

1

2

3

Sanaa Hammad

1

1

1

10

13

Shrouq sadeh

1

1

Yasmeen alskafy

1

1

Phone

13

6

1

2

5

2

29

Ali Adil

1

1

Jok Kuol

1

1

Nikhil Tiwari

1

1

Samer. aburamadan

3

5

1

1

2

12

Sanaa Hammad

10

1

2

1

14

Portal

11

1

1

4

17

Ali Adil

5

1

6

Aws Adra

1

1

Jok Kuol

2

3

5

Laith Almohamd

3

1

1

5

Grand Total

68

17

12

13

15

55

180

Best Regards,
Sanaa Hammad
Customer Experience specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>