Subject: RE: House not ready
From: Roaa Alismaeil <[email-masked]>
To: Homebox Delivery <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, "[email-masked]" <[email-masked]>, crys_hb <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Homebox Oasisma <[email-masked]>
Date: Thu, 6 Apr 2023 10:47:04 +0000

[email-masked]<mailto:[email-masked]>

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Roaa Alismaeil
Sent: Thursday, April 6, 2023 1:45 PM
To: Homebox Delivery
Cc: HomeBox Customercare UAE; [email-masked]; crys_hb; HomeBox Customercare UAE; Homebox Oasisma
Subject: RE: House not ready

[email-masked]<mailto:[email-masked]>

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Homebox Delivery [mailto:[email-masked]]
Sent: Thursday, April 6, 2023 1:35 PM
To: Roaa Alismaeil
Cc: HomeBox Customercare UAE; [email-masked]<mailto:[email-masked]>; crys_hb; HomeBox Customercare UAE; Homebox Oasisma
Subject: RE: House not ready

Kindly check again

From: Roaa Alismaeil <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 6 April 2023 2:31 PM
To: Homebox Delivery <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; crys_hb <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Homebox Oasisma <[email-masked]<mailto:[email-masked]>>
Subject: RE: House not ready

CAUTION: External email sender. Use care when clicking on links or opening attachments!
[email-masked]<mailto:[email-masked]>

Dear team

Cx is not responding to our call & no alternative number , caz an issue with CRM we are unable to raise crm

- Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Homebox Delivery [mailto:[email-masked]]
Sent: Thursday, April 6, 2023 1:19 PM
To: [email-masked]<mailto:[email-masked]>; crys_hb; HomeBox Customercare UAE; Homebox Oasisma
Cc: HomeBox Customercare UAE
Subject: House not ready

Dear team
Kindly find the crm and do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4786639

4/6/2023 2:18:31 PM

29002102253420230331

NARESH GAJRIA

0558858219

CTD Exceptions

Operational - Retail

House not ready

Closed

Nilesh Rathnayaka

UAE

cx stated that house not yet wants to reschedule kindly check

-

-

-

257622

06-Apr-2023

4786638

4/6/2023 2:18:17 PM

29002603805620230331

Pooja Gajria

971503843230

CTD Exceptions

Operational - Retail

House not ready

Closed

Nilesh Rathnayaka

UAE

cx stated that house not yet wants to reschedule kindly check

-

-

-

257622

06-Apr-2023

Regards
Redeemer
04821 5925

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>