Subject: RE: check with cx
From: Luma AbuSharekh <[email-masked]>
To: Homebox Delivery <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 4 Apr 2023 12:43:47 +0000

[email-masked]<mailto:[email-masked]>

Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Homebox Delivery [mailto:[email-masked]]
Sent: Tuesday, April 4, 2023 3:32 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: HBUAE DELIVERY
Subject: check with cx

Dear team
Kindly find the crm and do the needful
Ref crm 4778580 we checked team

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4779881

4/4/2023 4:16:45 PM

9422633111

Mary Balaga

503585117

Enquiry

Fresh Delivery

Others

Closed

Nilesh Rathnayaka

UAE

we checked with team they got Angelic 4-Door Wardrobe with 2 Mirrors - Multicolour correct item & delivered without issue,but inside the box due to shipment issue the mirror door is different from web image,in wh all stocks same like what team delivered, kindly inform the cx about website issue

-

-

-

257622

04-Apr-2023

Regards
Redeemer
04821 5925

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