Subject: RE: Customer no answer / Sw/off #29030202409120230209
From: crys_hb <[email-masked]>
To: "Gouskather Mohamed Hussain" <[email-masked]>, "Ali Mohamed" <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Homebox Sccma <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Tue, 4 Apr 2023 09:10:25 +0000

Dear Team,

as ref#4778553
kindly note that the cx still waiting the inspection
please check and advice

Regards
Najwa
________________________________________
From: Gouskather  Mohamed Hussain [[email-masked]]
Sent: Friday, March 31, 2023 4:29 PM
To: Ali Mohamed; HomeBox Customercare UAE; crys_hb; Homebox Sccma; [email-masked]
Cc: HBUAE DELIVERY
Subject: RE: Customer no answer / Sw/off   #29030202409120230209

Dear @Ali Mohamed<mailto:[email-masked]>,

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4766703

3/31/2023 5:25:58 PM

29030202409120230209

K.M MOHAMMED NOUFAL....

0508916460

CTD Exceptions

Operational - Logistic

Customer not available

Closed

Ramesh Narayanan

UAE

refer crm 4744378 - as per team customer not available today. team - shahid islam

-

-

-

256212

31-Mar-2023

Regards,
Gous Kather
0501865011

From: Ali Mohamed <[email-masked]>
Sent: Friday, 31 March 2023 4:56 PM
To: Gouskather Mohamed Hussain <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>; Homebox Sccma <[email-masked]>; [email-masked]
Cc: HBUAE DELIVERY <[email-masked]>
Subject: RE: Customer no answer / Sw/off #29030202409120230209

Dear Team ,

Cx is available , kindly ask the team to give call back to cx .

[1]

From: Gouskather Mohamed Hussain <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 31, 2023 4:48 PM
To: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; crys_hb <[email-masked]<mailto:[email-masked]>>; Homebox Sccma <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>
Subject: Customer no answer / Sw/off #29030202409120230209

Dear team

Kindly find the crm & do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4766558

3/31/2023 4:46:51 PM

29030202409120230209

K.M MOHAMMED NOUFAL....

0508916460

CTD Exceptions

Other - CTD Exception

Customer no answer / Sw/off

Closed

Ramesh Narayanan

UAE

refer crm 4744378 - pending scheduled today but customer not answering the calls. team - Shahid Islam

-

-

-

256212

31-Mar-2023

Regards
Gous kather
0501865011

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