Subject: Fwd: [#5949643] - Damaged HH Item Below AED 30 - 9422869945
From: Home Box <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 03 Apr 2023 13:58:25 +0000

DAMAGE LESS THAN 30 AED   The customer received his order with one item damaged , kindly check the attachments and process the refund .  Order : 9422869945 Item :  160893379-Victoria Jug with Lid - 1.8 L (1 Qty) Price : 12 AED FD #  5949643     customer asked an insisted on delivery charge refund and he will file a complaint and get a medical report because he got hurt from the broken pieces.  Best Regards, Jok Kuol,  
                           
                            On
                            Fri, 31 Mar at  6:05 PM
                            ,  Home Box <[email-masked]>  wrote:

 DAMAGE LESS THAN 30 AED   The customer received his order with one item damaged , kindly check the attachments and process the refund .  Order : 9586598162 Item :  160893379-Victoria Jug with Lid - 1.8 L (1 Qty) Price : 12 AED FD #  ​5949643 
 ​ 
 
customer asked an insisted on delivery charge refund and he will file a complaint and get a medical report because he got hurt from the broken pieces.    

     

                            On
                            Thu, 30 Mar at 11:59 AM
                            ,  Andrew Khairy <[email-masked]>  wrote:
                             Dear team,  
   
 Kindly find the picture for the broken items.  

   Sent from my iPhone 

 

 On 30 Mar 2023, at 11:57 AM, Home Box <[email-masked]> wrote:  

	  Dear Valued Customer  Thank you for shopping at www.homeboxstores.com.  Sorry for the delay and we apologies for the inconvenience caused.  Kindly share the pictures of the damage item so we can do the needful.  Once again, sincere apologies and thank you for your patience.  Feel free to get in touch with us for further assistance.  Your Friends, The HomeBox Support Team