Subject: Note Added - [#5901515] 6815053008 - pending FF damage
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 10:11:08 +0000 (UTC)

Hi ,    Hcwh Taif added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5901515    Subject:  6815053008 - pending FF damage   Requester: 1420Co    Note Content:   <div class="WordSection1">
<div class="MsoNormal">As per team report, table damage so that we send replacement of table
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<div class="MsoNormal">Later customer informed, she is having issue on chair also and want  replacement
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<div class="MsoNormal">We check with team and send replacement as per team report within 3 days
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Sharan </div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, April 3, 2023 10:33 AM<br>
<b>To:</b> Hcwh Taif &lt;[email-masked]&gt;<br>
<b>Cc:</b> Shamsheer Musthafa &lt;[email-masked]&gt;; HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5901515] - السلام عليكم ورحمه الله وبركاته</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
Order No: 6815053008<br>
Order Date: Mar 19, 2023<br>
New CRM No: 4764740<br>
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Problem Statement:   CRM 4764740 was approved on 31st, cx is writing bad comments on social media for the delay. kindly confirm the scheduled date for visiting. <br>
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Thanks &amp; Regards, <br>
Amir Aziz</span><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 30 Mar at 11:00 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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Hi Team,<br>
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<strong><span style="font-family:-apple-system">FYR CRM NO : 4751220 ,customer sent us to inform us that the team has not been visited and is upset. Please follow up the complaint,    </span></strong><b><br>
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Order No: 6815053008<br>
Order Date: Mar 19, 2023<br>
New CRM No: 4764740<br>
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Problem Statement: Cx complained the product (Kulltorp Novi 4-Seater Dining Set) has been damaged. Please find the attached images. Kindly check and assist.<br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 27 Mar at 2:57 PM
<span class="separator">, Hcwh Taif &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Noted, we will check with team and send replacement within 3 working days
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 27, 2023 6:29 AM<br>
<b>To:</b> Hcwh Taif &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5901515] - السلام عليكم ورحمه الله وبركاته</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5901515" rel="noreferrer">#5901515</a> raised by 1420Co ().</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
Hi Team,<br>
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Damaged WWD <br>
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Order No: ​6815053008<br>
Order Date: Mar 19, 2023<br>
CRM No:4749569</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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Problem Statement: Cx complained the product (Kulltorp Novi 4-Seater Dining Set) has been damaged. Please find the attached images. Kindly check and assist.<br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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